How to restore an expired domain
First of all, you have to check the status of your domain. To do this, go to your client area to the “Domains – My domains” section. Then click the needed domain and find the “Service Status” line:
This status means your domain is expired and not active. This status is set for a domain right after the expiry date and lasts for 38 days. During this period, the domain can be restored for a standard renewal price. To restore the domain, go to the “Billing – My invoices” section, find an invoice for this domain renewal, and pay it. The domain will be restored automatically within 24 hours after you pay an invoice.
This status is set for a domain not restored during the grace period and lasts for 30 days. The domain still can be restored, but the price will be much higher. This price includes a standard renewal cost and redemption fee. The redemption fee is $20-250 depending on the domain TLD (for example, the redemption fee for .com domains is $40). The redemption fee will automatically be added to the existing domain renewal invoice and its total amount will be changed. To restore a domain, go to the “Billing – My invoices” section, find an invoice for this domain renewal, and pay it. After you pay an invoice, you have to contact our support team asking to restore your domain. The domain will be restored automatically within 24 hours after you receive feedback from our support team.
This status is set for a domain not restored during the redemption period and lasts for ~5 days. The domain can not be restored during this period. At the end of this period, the domain will be removed from the registry and it will be possible to register again at the common price. Please note that the domain will become available for public registration. So it’s better to hurry with re-registration so as not to lose the domain.