How quickly is my server set up?
After purchase, the installation of the server takes about 10-15 minutes. If you do not see this within 10-15 minutes of your purchase, please contact customer support.
How to connect to the server and start playing?
To join the server and start playing, you need to follow these instructions:
- For ARK:SE
- For CS:GO
- For Arma 3
- For Minecraft
- For Minecraft Bedrock
- For Rust
- For Valheim
- For Team Fortress 2
- For 7 Days to Die
What is your average ping on game servers?
The ping will depend on the distance between your device and our server. You can check the ping and choose the nearest server on our website.
Where are your game servers located?
Servers are located in the USA (Washington, Dallas, San Jose), the Netherlands (Amsterdam), Luxembourg, and the UK (London). You can choose the location of the server when buying it.
Can I use game plugins/mods?
Yes, you get full access to your server so you can install and remove plugins and mods.
Do you have protection against DDoS attacks?
Yes, we protect the servers of all our clients.
Do you have a Game Server Affiliate Program?
Yes, we do. You can find more information about our affiliate program at https://fozzy.com/us/partners.shtml
How can I contact Fozzy tech support for game servers?
To contact Fozzy technical support and create a ticket visit our Support page.
What are the working hours of Fozzy tech support for game servers?
Support availability: Mon – Fri, 8:00 AM – 5:00 PM GMT+2.
All tickets received at other times will be resolved during support hours as soon as possible.
