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General Questions
FAQ about Fozzy
What is hosting and domain name
Our promotions
When you send me the hosting credentials?
What to do if the hosting service is in Fraud status?
In what locations are our servers located
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Order and Payment
Payment FAQ
FAQ about orders
Can I have my money back?
Auto-renew
How to order hosting and register a domain name
Does Fozzy accept cryptocurrencies (bitcoin, ethereum, etc.)?
How to order addons for hosting services?
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Game Servers
FAQ about Game Servers
FAQ about game servers
How to upgrade your server CPU/RAM/Disc package?
What is a dedicated IP address? Where is the information about the IP address and the connection port of my server?
How to use the command line console to test traceroute or ping?
Can I get my money back for the game server?
Pros and Cons of Ordering Game Server Hosting and Setting Up Game Server on Local Computer
How to cancel a subscription to a game server?
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ARK: Survival Evolved
How to connect to your ARK:SE server, how to set a password for the server?
Why can't I find my server in the section "JOIN ARK" in the ARK:SE?
How do I change my ARK settings?
How to add mods to an ARK Server?
How can I activate Cross-Travel in ARK (transfer between servers in a cluster)?
How to ban a player?
ARK:SE – Become a game admin
What are the admin commands on ARK:SE?
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CS:GO
How to create a Steam Game Server Login Token (GSLT)?
How to connect to your CS:GO server, how to set a password for the server?
How to set/change RCON password?
How to ban a player?
How to add SourceMod / MetaMod to a CS:GO server?
CS:GO – Become a game admin
What are the admin commands on CS:GO?
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ARMA 3
How to connect to your ARMA 3 server and how to set a password for the server?
How to use Admin Commands in ARMA 3?
How to ban a player?
ARMA 3 – Become a game admin
How to install mods on a ARMA 3 server?
How to add custom Missions to your server?
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Game Panel (Pterodactyl)
What game panel are you using? How to log into it?
How to change the password from the game panel?
How are server backups made?
What should I do if I get a "connection refused" error on the server command line?
Minecraft Java
How to connect to your Minecraft server, how to set a password for the server?
Minecraft Java – Become a game admin
How to install mods on a Minecraft Java server?
How to change the version of the game (Vanilla, Forge, etc.)?
How to install plugins?
What are the admin commands on Minecraft Java?
Why can't I join the Minecraft Java server?
How to choose which Minecraft server to install (Vanilla, Spigot/Paper, etc.)?
How to ban a player?
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Rust
How to connect to your Rust server, how to set a password for the server?
How to ban a player?
Rust – Become a game admin
What are the admin commands on Rust?
Team Fortress 2
How to connect to your Team Fortress 2 server, how to set a password for the server?
How to ban a player?
Valheim
How to connect to your Valheim server, how to set a password for the server?
How to ban a player?
7 Days to Die
How to connect to your 7 Days to Die server, how to set a password for the server?
How to ban a player?
Minecraft Bedrock
How to connect to your Minecraft Bedrock server, how to set a password for the server?
How to install addons on a Minecraft Bedrock server?
Minecraft Bedrock – Become a game admin
What are the admin commands on Minecraft Bedrock?
Why can't I join the Minecraft Bedrock server?
How to ban a player?
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Pros and Cons of Ordering Game Server Hosting and Setting Up Game Server on Local Computer
Domain Names
FAQ about domain names
Domain ownership certificate
Domain delegation errors
How to restore an expired domain
How don't let fraudsters steal your domain through phishing emails
How to transfer my domain name to your registrar?
How to edit domain DNS records
How to transfer my domain name to your registrar?
How to Point a Domain to another service?
How to transfer a domain to another registrar
How to change WHOIS information
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Webhosting
Mail Setup
How to change mailbox password?
How to access my email using a web browser (webmail)
FAQ about mail setup
How to display full email headers in different mail clients
What is the Mail Default Address and why should you configure it
How to create an email account (mailbox) on web hosting
Does Fozzy provide mass mailing services?
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FAQ about Web Hosting
How to Change File or Directory Permission via Hosting Control Panel or SSH?
How to change a language of a control panel?
How to create a backup
What is backup rotation?
Does Fozzy provide any backup solutions for hosting services?
How to change a password to a control panel?
How to create a CSR and Private Key
How to order a hosting service
How to migrate a website to Fozzy web hosting?
How to import a database via hosting control panel
How can I check how Fozzy hosting working without redirecting my main domain to Fozzy?
How to add a parked/mirror domain to a control panel?
How to upload website files to hosting using control panel?
Fozzy DNS
How to ping and traceroute a server or a website
How to connect to hosting via SSH
What is .htaccess
Where to find settings for FTP connection?
How to create an FTP account on hosting
How to add an additional domain to a hosting control panel
How to change MX-records of the domain registered with Fozzy
What are the absolute paths to PHP, Perl and sendmail?
LiteSpeed Memcached
How to upload files via FTP?
CP time and request priority
How to change PHP version
How to change PHP settings
How to configure Cron job
How to configure mail forwarding
How to set a website redirection
How to login to a hosting control panel
Where to find hosting resource usage statistics
Where to find general information about server/plan
How to edit website files using hosting control panel
How to create a database and a database user
How to create a subdomain
How to log in to the web interface of the mail without logging in to the control panel
What is information_schema database?
Working with private Github repositories
Remote connection to a MySQL database
Disabling XML-RPC (xmlrpc.php) in Wordpress
How to change the main domain on a web hosting service
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ASP.NET Hosting
Web Deploy
How to Deploy an ASP.NET Project with Visual Studio and Web Deploy
How to Deploy an ASP.NET Project with VS Code and Web Deploy
SQL Server
How to connect to an MS SQL database from your PC
How to create a new database on ASP.NET hosting
Why does my website show up as "B" in SSL Labs?
What .NET Core versions do you support?
How to upload files to ASP.NET hosting
How to install an SSL certificate on ASP.NET hosting
How to install Umbraco CMS on our hosting
Website Builder
FAQ about Website Builder
How to edit navigation menu and manage website pages
Metatags and SEO
Website Design, Graphics and Logo Maker
How to add, edit or delete blocks with content
How to add, edit or delete images, video and music
How to make a miltilingual website
How to make a Photo Gallery using a Website Builder
How to make an online store with a Website Builder using a Shop module
Website General Settings
Text, links, downloadable files and Cookies notification
Social media, Google, Pixel, custom code and other integrations
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Linux VPS
FAQ about Linux VPS
What is swap
What is OOM Killer
Linux VPS Backups
How to Upgrade CentOS to CentOS 8 Stream
How to migrate from CentOS to AlmaLinux
How to fix the error "WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED"
Disabling XML-RPC (xmlrpc.php) in Wordpress
How to reset the root user password
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Windows VPS and Forex VPS
How to connect
How to connect to a Windows VPS from iOS
How to connect to a Windows VPS from Android
How to connect to a Windows VPS
FAQ about Windows and Forex VPS
How to upload files to a Windows VPS
How to connect to a Windows VPS
How often do you do backups for Windows VPS and Forex VPS?
How to Upgrade the Operating System on a Windows VPS
How to connect to a Windows VPS from Android
How to copy Expert Advisors from your home PC to a VPS
How to connect to a Windows VPS from iOS
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SSL Certificates
How to install an SSL certificate on hosting?
How to install a free SSL certificate
How to issue (activate) an SSL certificate
How to install an SSL certificate on ASP.NET hosting
Affiliate Program
FAQ about Affiliate Program
What is promo code and how to use it?
How to withdraw commission through Solar Staff
Affiliate statistics explained
Client's area interface "Affiliates"
Customer Area
FAQ about customer account area
Client's area interface "Affiliates"
How to change your email ID?
What to do if you see a "ACCESS DENIED" notification when trying to log in to your personal account
Abuse
FAQ about Abuse policy
What to do to keep viruses off the site. Internet security basics
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